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Kulanz {f} [econ.] [listen] courtesy; accommodation; goodwill; fairness [listen] [listen] [listen] [listen]

Garantie und Kulanz guarantee and policy

in/aus/auf Kulanz; auf dem/im Kulanzweg; kulanzhalber; kulanzweise [listen] on an ex gratia basis [Br.]; as an act of courtesy/goodwill; as a gesture of goodwill; to accommodate your customers

Die Reparatur geht auf Kulanz. The repair will be covered by the company as an ex-gratia gesture.
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