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accommodate your customers
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courtesy; accommodation; goodwill; fairness [listen] [listen] [listen] [listen] Kulanz {f} [econ.] [listen]

guarantee and policy Garantie und Kulanz

on an ex gratia basis [Br.]; as an act of courtesy/goodwill; as a gesture of goodwill; to accommodate your customers in/aus/auf Kulanz; auf dem/im Kulanzweg; kulanzhalber; kulanzweise [listen]

The repair will be covered by the company as an ex-gratia gesture. Die Reparatur geht auf Kulanz.
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